Bilingual Customer Service Associate

Part-time

We seek a part-time Customer Service Associate with some music and sound equipment knowledge. Responsibilities include registering students, selling tickets to shows, answering phone calls, and providing information to visitors. Must be flexible and able to work afternoons/evenings, including Saturdays. We need someone who can also help with equipment as needed, including drumkit setup, amps, cables, mics, and soundboard operation.

Applicants must be friendly, articulate, detail-oriented, and willing to pitch in where needed. 3 years customer service experience and computer skills are required. Must be able to play at least one instrument at an intermediate level. Bilingual Spanish skills highly desired. An interest in art, dance, theatre, and education is helpful.

If interested and qualified, please email resume and cover letter to hiring@oldtownschool.org. Please, no phone calls.

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Education Director

Full-time

Old Town School of Folk Music seeks a Director of Education. This is a senior-level administrative position charged with the development, administration, and expansion of the School’s in-house arts education programs, presented at its campus facilities and branch outlets. The Education Director hires, trains, evaluates, and supervises the activities of the program management staff (currently 7) that oversees 300 teaching artists offering 700 classes on a weekly basis. S/he will lead the education team and faculty to adapt to changing circumstances, opportunities, and challenges.

We seek an arts educator who can advance the School’s core offerings as relevant and exciting contemporary culture, and inspire faculty and staff. The successful candidate will articulate a clear vision of how Old Town School’s education programs can serve diverse student interests in an environment of rapidly changing demographics and social preferences. This position reports to the Deputy Director and participates as a member of the School’s leadership team.

Examples of Duties:

• Manages the creation, development, and implementation of class offerings and curricula. Oversees, with Program Managers, instructor staffing, evaluation, training, and payroll.
• Is accountable for the Education Programs’ contribution to the Schools’ overall financials, including planning and managing revenue and expenses. Manages and takes final responsibility for Education Department budget, including budget planning and working within budget constraints.
• Takes ultimate responsibility for student relations, including demand for class offerings, public relations, and dispute resolution. Works with program management, marketing and customer service staff to coordinate students’ and parents’ initial personal interface with the School.
• Develops and implements assessment and evaluation of Education programs and initiatives. Develops and implements Teaching Artist evaluation tools and process.
• Ensures the quality, consistency, and accuracy of all educational communications, internal (faculty) and external (students). Coordinates the avenues of communication with Executive Director, Program Managers, and other department directors.
• With key senior staff, manages education program pricing and policies, including scheduling, registration, cancellations, and refunds.

Qualifications:

• Five years of management experience in an arts education organization or closely related field required, including supervisory and budget responsibility. Strong background in personnel and financial management.
• Demonstrated ability to take substantial projects from inception through realization and assessment.
• Advanced degree in arts management or education desired.
• Teaching experience and a background in music or dance required.
• Must be computer capable including Mac and PC skills, with FilemakerPro or similar database software experience preferred.
• Must be an effective communicator in verbal, electronic, and written forms, and have experience working with diverse groups.
• Spanish language ability desirable.

If interested and qualified, please submit a resume and cover letter to hiring@oldtownschool.org.

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Comics Instructor

Part-time

The Old Town School of Folk Music seeks a part-time comics instructor to join our visual art team. The ideal candidate will have experience teaching comics classes to children, teens, and adults. Comics teachers are responsible for development of their own class content, class preparation, classroom clean up, assistance with supply orders, and attendance at department meetings.

Applicants must be available to teach 4-6 hours per week, including weekends, and must be able to commit to an 8-week teaching session. Teaching days and times are varied, but will include Thursday evening and Sunday afternoon teaching commitments.

Requirements:

• At least two years experience teaching children and adults.
• Bachelor's degree in studio/visual art.
• Firm grasp of comics history, application, and technique.
• Ability to communicate clearly with students and parents.
• Organization, patience, and creativity.
• A deep commitment to comics, visual art, children, and education.

If interested and qualified, please submit a resume and cover letter to hiring@oldtownschool.org.

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Children’s Dance Instructor

Part-time

The Old Town School of Folk Music seeks part-time Children’s Dance Instructors to join our substitute teacher list. Instructors should be able to teach a variety of classes. Days and times are varied. Instructor will provide music and support materials as needed in order to implement fun, effective, and age-appropriate activities. May lead to scheduled opportunities in our Children's program.

Requirements:

• Three years experience teaching children.
• Bachelor's degree in dance.
• Firm grasp of creative movement, ballet, and jazz technique.
• Ability to communicate clearly with students and parents.
• Energy, patience, and creativity.

If interested and qualified, please email resume and cover letter along with links to video clips to hiring@oldtownschool.org. Please, no phone calls.

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Wiggleworms Instructor, Lincoln Park, Lincoln Square, Evanston, and Glencoe

Part-time

The Old Town School of Folk Music seeks a part-time teacher available on Saturdays and weekday mornings for its acclaimed early childhood music program, Wiggleworms. Classes are for children newborn to 5 years old accompanied by an adult.

At least three years of experience teaching young children in a classroom setting is required. Teachers must be creative, passionate about music, and be able to enthusiastically lead grownups and kids in musical learning. Must be at least an intermediate guitar player, a strong singer, be proficient on another instrument, and have a background and/or degree in music. Performance experience singing for children is a big plus, as is fluency in Spanish.

Qualified candidates will be invited to audition. If interested and qualified, please email resume and cover letter to hiring@oldtownschool.org. Please, no phone calls.

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